Trusting elements of a loved one’s care to someone outside of your family can be a big decision—especially if you’re used to managing everything yourself, and even if you know more help is needed. After many years in this business, we’ve seen a lot of families experience anxiety about hiring a caregiver for the first time. That apprehension usually disappears pretty quickly once they’ve met our team and had positive feedback from their aging loved ones, but we understand that the initial hesitation—it can be intimidating to start the process!
Living Assistance Services has been providing personalized homecare services to clients in Toronto, Mississauga and the surrounding areas for nearly 25 years. In this time, we’ve learned a thing or two about what it takes to deliver exceptional homecare to seniors and other individuals who benefit from one-on-one support. Here are three elements of high quality homecare that are non-negotiable to our team. If you have any questions or would like a personalized quote, please contact us. We’d be glad to hear from you.
1. Skill
The ideal caregiver is capable, knowledgeable, and able to exercise good judgement. They’re able to provide a high quality of personal care while considering the individual’s safety and comfort, and they can identify when medical assistance is required. At Living Assistance Services in Toronto, we ensure that our caregivers are qualified, experienced and highly recommended. In fact, we only hire fewer than 1% of the Personal Support Workers (PSWs) who apply to work with us. This careful, diligent screening process allows us to confidently say that our caregivers are the best in the greater Toronto area.
2. Reliability
A key part of high quality homecare is reliability. When you hire someone to support your aging loved one, it brings peace of mind—but only if you know the caregivers are trustworthy, dedicated and reliable. When you work with Living Assistance Services, we make every effort to send the same caregiver(s) to your loved one’s home on a regular basis so they build a personal relationship. If your regular caregiver is unavailable due to illness, we’ll find an excellent caregiver on our team to step in temporarily. In addition to having reliable caregivers, we believe in being accessible as a team. If you need to change a shift, discuss a concern or change your schedule, our administrative team is available 24/7 for your convenience. After all, homecare happens at all hours—we’re here when you need us, no matter the date or time!
3. Respect
While skill and reliability are incredibly important, they can’t exist without one very important component: respect. Our caregivers treat each client with kindness, compassion and respect for their autonomy. We don’t infantilize seniors or talk down to them; rather, our caregivers provide care, companionship and assistance while acknowledging their intelligence, opinions and life experience. And yes, they often share a lot of laughter, too! After all, respect is a great foundation for a positive relationship between caregiver and client. Once a bond has been established, laughter is sure to follow!
Thanks for reading and for your interest in Living Assistance Services. If you’re interested in learning more about high quality caregiver services in Toronto, Mississauga and the surrounding areas, please contact us. We’d be pleased to offer more information as well as personalized recommendations. You can also review these wonderful testimonials from past and current clients!