In 1998, I had an idea, and this idea set the tone for how we provide home care services and care for our senior clientele and their families. The genesis of my idea was the need to find après hospital care for my mother who, as it regrettably turned out, did not ultimately receive home care.
During our family research phase, my older siblings assigned me to the task of sourcing a home care agency to care for my mother on a 24×7 basis in her home. My siblings’ assignment was to simultaneously investigate options relative to public and private care facilities.
As it turned out, both tasks were difficult. My sister reported that, in her opinion, many of the “homes” she visited wouldn’t be suitable for a dog. My frustration with the 23 Toronto home care agencies I contacted was that very few answered their phone, unreturned messages or no follow-up as promised. My thinking at the time was; surely someone can do this better!
Fast forward several years and whilst contemplating a career change, I recollected my experience and the senior home care service shortfall in the GTA market. After a great deal of research and a comprehensive course in the USA, Living Assistance Services (LAS) Toronto was born!
Since its inception in year 2000, LAS has cared for thousands of care recipients and their families. We have established a small and competent team of caregivers, many of which have stayed with us for a decade or more.
As a relatively small home care agency, our goal has been to remain relatively small to ensure the quality of staff to enable us to successfully fill our mandate to clients which we established in year one;
- Service, service, service
- Communicate and be proactive
- Don’t hire any staff that you wouldn’t send to care for your own mother!
We couldn’t be more proud of what we have built over many years and of what we stand for today. We very much appreciate our clients who have entrusted us with care of their loved-ones and our staff who provide a first-rate meaningful and valuable service.
Living Assistance Services values building relationships with our care recipients and their families. We have offices serving Toronto-Downtown,Midtown,Uptown, Mississauga, Etobicoke, The Kingsway, The Beaches, East York, North York, Thornhill, Richmond Hill, Markham, Vaughan, Burlington, Oakville, Hamilton, Ancaster, Carlisle, Dundas, Flamborough, Kilbride, Waterdown, Westdale, Aurora, East Gwillimbury, Caledon, Georgina, King, Kleinburg, Newmarket, West Gwillimbury, and Whitchurch-Stouffville .
Our story began with an idea, and we recognize that our continued success and reputation needs to be earned – a fact that we will never take for granted.