FAQ (Frequently Asked Questions)

How are your caregivers selected?

The way Living Assistance Services selects its caregivers represents the difference between our agency and most others.

Because we are a relatively small organization, we have the ability and time to carefully select and screen all potential caregivers. In fact, we hire only one or two of every 100 applicants!

The Director of Living Assistance Services, who also owns the company, interviews each applicant personally. As a minimum, our caregivers are required to be accredited Personal Support Workers (PSW’s) with a minimum two years experience in senior care. Our staff is expected to provide at least three references which are checked thoroughly. These references are typically from families, nursing homes, retirement homes, hospitals and/or volunteer organizations. We also insist each and every caregiver provides us with a Police Clearance Certificate (a background check completed by the Police).

In addition to a strong educational and employment history, we also endeavour to hire only those who posess intangible traits such as caring personalities and a desire to help people. This is what sets our agency apart.

Lastly, we encourage our clients to meet with several caregivers so they can choose the person with whom they are most comfortable. Most agencies cannot do this because of their massive size.