FAQ (Frequently Asked Questions)

• How can Living Assistance Services help me?

• How quickly can services be provided?

• How do I arrange your services?

• What are the minimum hours of service your agency will provide?

• How much will a caregiver cost?

• Can I change the schedule if I have appointments?

• Is your staff insured?

• How do I persuade my parent that he/she needs help?

• What are the relative advantages of in-home care versus moving to a retirement residence?

• What is a Personal Support Worker (PSW), Personal Attendant (PA), Registered Nurse (RN)?

• How are your caregivers selected?

• What geographic areas do you cover?

• Will I get the same care provider all the time?

• Who pays the Personal Support Worker?

• What is live-in home care?

• What should I look for when choosing an organization to provide care for someone?

• Our parent will be most comfortable with a caregiver who understands her culture and language. Will you be able to provide one that is suitable?

• Can I avoid taxes on caregiving costs?

• What Government or community resources are available to help us?

• Can Living Assistance Services handle insurance claims?

• Where can I get information about veteran’s benefits?

• Where can I get immediate help concerning health issues?

• Where can I learn about different types of illness and their treatment?

• Can you provide a caregiver for my relative in a hospital, nursing home or retirement home?

• What if I need specific service requirements that are out of the ordinary?

• What’s the difference between Nursing Homes, Retirement Homes, Long Term Care, Assisted Living facilities and Chronic Care facilities?

• Can you provide me with a sample of Power of Attorney for personal care and property?

• Can you provide me with a "Do not Resuscitate" (DNR) order?

• Can you provide me with the "Do Not Resuscitate Confirmation Form" (DNRC) that is required by first responders (police, ambulance, fire fighters, paramedics)?

• How do I know if a retirement residence is appropriate for my loved one?

• Am I eligible for 'compassionate care benefits' from the government?

• What is Healthy Homes Renovation Tax Credit?